return-policy
At Customyourgift.com we strive to make every gift as precious and beautiful as the moment it commemorates. 

Our Guarantee
Your satisfaction is our number one priority.

If you receive a damaged piece of gift or a piece of gift with an error, please inform us immediately via e-mails and you will receive either a refund of your purchase or an exchange within 15 days from the delivered date.

If you are not completely satisfied with the design or any quality problem you may return it for a full refund within 30 days from the delivered date.

Customers are able to return new, unopened items fulfilled by picturenecklace within 60 days of the delivery date. Please note that on all returned and canceled orders of personalized items there is a 30% restocking fee.
Any item purchased from picturenecklace can be returned
The item must be returned in a new and unworn condition.
Items which have been resized, updated and/or repaired do not qualify.
You will be responsible for the return shipping cost
You will be responsible for the return shipping cost for any reasons which you want to reproduce the product,except the quality problem.

Return Process
To request a return, please contact our customer service .One of reps will follow up with you via email with instructions. If you require assistance, please email us : Customyourgift@outlook.com

Upon acceptance of your return, a refund will be issued to the original form of payment. Any promotional gifts must also be returned with your returned item.

Cancellation Policy
All prices on this website are quoted in US dollars, please understand before buying the currency.
Currency problem is not refund the list.

Customers are able to cancel or change within 12 hours for free,except the currency problem . Please note that on all canceled or changed orders(after 24 hours) of personalized items there is a 30% restocking fee.
REVIEWS
Pet Photo Cushions
Necklace Sterling Silver
LED Art Lamp
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